Thank you for your interest in our Motel and encouraging a 100% Quebec/Canada small business.

• All our units are air-conditioned / heated (heatpump , have a private bathroom, are equipped with a small refrigerator, HD LCD flat screen tv's with satellite HD channels (NEW) and remote control and NEW coffee machine
• We provide FREE secured wireless HIGH SPEED with better wifi expansion for our customers (we cannot garantee for older equipment or type of devices)

• 1 lakeview1 room with 2 twin beds (or 1 king bed), max occupancy is 2 ADULTS
• 5 lakeview rooms with 1 queen bed adults only, all with private bathroom with shower (no bath).NEW: All rooms and studios have LED HD TV, with HD satellite channels with remote control, small fridge in all rooms. (max occupancy is 2) 
• NEW:New coffee machine in all rooms, rooms with 1 queen size bed have new working desk and new decoration.Most of our mattress have a memory foam pillow top for your comfort and duvert comforter..All renovated!

Two (2) studios: two (2) double beds,clic clac futon private equipped kitchenette (2 burners, microwave, coffee machine, all is there for you to cook except no oven) with table and chairs, private bathroom with shower/bath and one with a private balcony with view to our artificial lake. 32 HD LCD tv offering satellite numeric HD channels (NEW) with remote control (maximum occupancy is 5 : 4 adults max) Deluxe studio : occupation max is 4 in total (adults + babies and or children) 

Please book online by entering your checkin and check out dates and follow instructions! Very easy and secured and garanteed!Call us if you need help booking on line

Our mission is : To offer a comfortable and high quality lodging experience at the lowest cost possible. Cleanliness and our rooms warm ambiance make our unique reputation! In order to keep our prices as affordable we need to:  reduce management and administration fees as low as possible. Therefore most of our RESERVATIONS are NON REFUNDABLE and NON TRANSFERABLE no matter the reason for cancellation. No changes allowed. Are you aware that a booking is secured only when 100% paid? Many customers experienced arriving at a motel and finding out their room was either overbooked or rented to a another customer? or any motel can make a deadline time for checking in...or you lose your room...At motel des deux lacs...your prepaid room is secured and 100% garanteed. ask our customers to help us reduce our costs by respecting the environment, respecting the non smoking policy, reducing the energy costs and taking care of all items in the room. If anything is the room is broken, lost or damaged you will be asked to pay for the damage. When you decide to book you agree to respect all our policies. We offer our service in good and bad weather!All guests need to be registered for insurance and security purposes. Any customer who do not respect the max occupancy will be asked to change room and pay the upgrade if available or leave with NO REFUND.Thank you for your understanding and your business! We have the right to rebook or not the unit if you cancel with no refund or if you are a no show or if you exceed number of guests allowed in the unit. This does not affect the possibility of a refund. THERE ARE NO REFUND no matter the reason. OUR MOTEL GUARANTEES AND HONORS YOUR RESERVATION. NO OVERBOOKING! Your room is guaranteed to be ready around 4pm the day of your arrival. Our customers are very happy knowing they can count on us to ensure their room is available and not sold at the last minute to another customer willing to pay more...we respect all our customers! YOU  CAN COUNT ON US....please let us count on YOU! Continental breakfast is over for 2018 and will no longer be offered. Customers are welcome to bring their food and use our facility in the gazebo (toaster, microwave, table and chairs etc.) We recently  the RATED TOP CLEAN award by venere.com affiliated with expedia.ca and award from booking.com for outstanding rating.  8.9/10 booking.com award and 9.5/10 for cleaning

NO PETS ALLOWED ON THE PREMISES

No pets allowed  (in the motel or in the customer car). If you do arrive with a pet with you you will be asked to leave with NO REFUND. No matter the size the behavior of the pet, no exception. Many customer book with us they know our units are smoke and pet free. NO EXCEPTION

 If a pet is found in the motel you will be charged 200$ cleaning fee no matter how long the pet                                  was in the unit. 

Please read cancellation policy prior to making any reservation

IMPROVEMENTS/RENOVATIONS:

Since 2008 we make a lot of investments to increase value, comfort and updated all units: mattress, linen, furniture, tv's, flooring, decoration ...

all units have been updated. Our prices....still very economic and provide great quality/price ratio. All bathrooms have been renovated in regular rooms and new windows to offer lakeview! New heatpumps to control A/C and heat, queen bedrooms offer a small working desk. All rooms offer coffee machines!

GAZEBO: Customers always have access to microwave, toaster, fridge filled with beverages and snacks for you to buy onsite. Tables and chairs to eat, play have a drink and enjoy lakeview!  

Taxes and service:

All applicable taxes are as followed:

• 3.5% Provincial lodging tax per night
• 5% GST and 9.975% PST
• Service is not included and at your discretion 

CANCELLATION POLICY:

Since we are a small business any cancellation has a big impact on our business our policy is very  strict. All our rates are economic and  NON REFUNDABLE and non transferable no matter the reason and no changes allowed.(not refundable rates) 

Are you aware that a booking is secured only when 100% paid? Many customers experienced arriving at a motel and finding out their room was either overbooked or rented to a another customer? or any motel can make a deadline time for checking in...or you lose your room...At motel des deux lacs...all prepaid rooms are secured and 100% guaranteed

Thank you for understanding and your collaboration. We want to continue offering lowest prices as possible.

You are responsible for your reservation and you can easily verify our exact location through googlemap or mapquest.ca by entering Motel des deux lacs in the destination field

ONLINE RESERVATION:

Please note that all prices shown are for double occupancy (2) taxes are NOT included in the prices.   To the total will be added: 3.5% quebec lodging tax per night +5% GST+9.975% PST .  Extra 15$ per additional guest in studios ONLY are to be paid upon arrival  (for click clack futon in studios)cash only if you chose double occupancy) max. occ 5 in studio with kitchenette and 4 in deluxe studio  Thank you

We accept Visa Master Card, Cash for walk in customers (200$ deposit required).  SORRY WE DO NOT accept American Express. INTERAC is now accepted for walk-in customers (with no reservation) deposit required. You can now pay ONLINE. Please plan a 200$ autorization on credit  card

For all reservations please provide your credit card number, the full amount will be applied when making the reservation to secure your room and accelerate check-in process.  NEW: you can now pay ONLINE when booking online with all types of card! All online bookings are secured and garanteed!

200$ deposit is required upon check-in :

• 200$ cash/debit card
• Pre-approval of 200.00$ credit card

After check out if no smoke odor in room, studio or bathroom, no damage, nothing stolen and respect of all our policies (no pets etc.) the pre-approval amount will be released or deposit refunded (same day as you check out)

 Thank you for your cooperation and thank you for helping us continue offering economic prices.

Motel management will refuse any aggressive customers and you will be asked to leave with NO refund.  All our customers also respect the non smoking, the max. occupancy regulation and the no pet policy. 

CHECK IN TIME : from 4:00 pm until 10pm (sundays to thursdays) and from 4pm until  11pm on fridays and saturdays

If you do not show up within the reception hours NO REFUND OF THE TOTAL OF THE RESERVATION.

Check out time : 11H AM

Thank you for not arriving too early...let us clean and have your all rooms/studio ready on time! Let us know at what time you plan to arrive. Early check in from 2pm is now available for 25$ extra (needs to be confirmed)