English - Motel des deux lacs Shefford cantons de l'est

Thank you for your interest in our Motel and encouraging a 100% Quebec/Canada small business.

We value each and every customer and try or best to speak your language! we also do everything possible to make your stay enjoyable and comfortable!

Motel des deux lacs offers more than a room it offers an unique experience

Our motel offers eight (8) units for your convenience:

All our units are air-conditioned / heated (heatpump , have a private bathroom, are equipped with a small refrigerator, HD LCD flat screen tv's with satellite HD channels (NEW) and remote control and NEW coffee machine
We provide FREE secured wireless HIGH SPEED with better wifi expansion for our customers (we cannot garantee for older equipment or type of devices)

Six (6) regular units max. occ. 2 ADULTS:

1 lakeview1 room with 2 twin beds (or 1 king bed), max occupancy is 2 ADULTS
5 lakeview rooms with 1 queen bed adults only, all with private bathroom with shower (no bath).NEW: All rooms and studios have LED HD TV, with HD satellite channels with remote control, small fridge in all rooms. (max occupancy is 2)
NEW:New coffee machine in all rooms, rooms with 1 queen size bed have new working desk and new decoration.Most of our mattress have a memory foam pillow top for your comfort and duvert comforter..All renovated!

Two (2) studios: two (2) double beds,clic clac futon private equipped kitchenette (2 burners, microwave, coffee machine, all is there for you to cook except no oven) with table and chairs, private bathroom with shower/bath and one with a private balcony with view to our artificial lake. 32 HD LCD tv offering satellite numeric HD channels (NEW) with remote control (maximum occupancy is 5 : 4 adults max) Deluxe studio : occupation max is 4 in total (adults + children) No baby cot in the deluxe studio (no space available)

Please book online by entering your checkin and check out dates and follow instructions! Very easy and secured and garanteed! Call us if you need help booking on line

Our mission is :

To offer a comfortable and high quality lodging experience at the lowest cost possible.

Cleanliness and our rooms warm ambiance make our unique reputation! In order to keep

our prices as affordable we need to:

reduce management and administration fees as low as possible. Therefore most of our RESERVATIONS are NON REFUNDABLE and NON TRANSFERABLE no matter the reason for cancellation. No changes allowed.
Are you aware that a booking is secured only when 100% paid? Many customers experienced arriving at a motel and finding out their room was either overbooked or rented to a another customer? or any motel can make a deadline time for checking in...or you lose your room...At motel des deux lacs...your prepaid room is secured and 100% garanteed.
ask our customers to help us reduce our costs by respecting the environment, respecting the non smoking policy, reducing the energy costs and taking care of all items in the room. If anything is the room is broken, lost or damaged you will be asked to pay for the damage. When you decide to book you agree to respect all our policies. We offer our service in good and bad weather!All guests need to be registered for insurance and security purposes. Any customer who do not respect the max occupancy will be asked to change room and pay the upgrade if available or leave with NO REFUND.Thank you for your understanding and your business!
We have the right to rebook or not the unit if you cancel with no refund or if you are a no show or if you exceed number of guests allowed in the unit. This does not affect the possibility of a refund. THERE ARE NO REFUND no matter the reason.
OUR MOTEL GUARANTEES AND HONORS YOUR RESERVATION. NO OVERBOOKING! Your room is guaranteed to be ready around 4pm the day of your arrival. Our customers are very happy knowing they can count on us to ensure their room is available and not sold at the last minute to another customer willing to pay more...we respect all our customers!
YOU CAN COUNT ON US....please let us count on YOU!
Continental breakfast is over for 2018 and will no longer be available. Customers are welcome to bring their food and use our facility in the gazebo (toaster, microwave, table and chairs etc.)

NON SMOKING/NO VAPING/NO WEED POLICY

ALL rooms are non smoking/no vaping/no weed or other substances. Not possible to smoke in your car. Ashtrays are
available for our smoking guests in the SMOKING AREA ONLY.(Quebec bill 44). A 200$ cleaning fee will be charged to clients who do not respect the non smoking policy (odor in room and bathroom, smoking outside smoking area or vaping in balcony or common areas) 200$ cash deposit or credit card approval will be asked and will be refunded at your departure after room verification.. SMOKING AREA: there is a designated smoking area.(white gazebo) taht is the only smoking area Smokers can smoke/vape in this smoking area ONLY. Tobacco only...weed is not accepted. If a customer is found smoking weed on the premises you will be asked to leave with NO REFUND.

NO PETS ALLOWED ON THE PREMISES

No pets allowed (in the motel or in your car). If you do arrive with a pet with you you will be asked to leave with NO REFUND. No matter the size the behavior of the pet, no exception. Many customer book with us they know our units are smoke and pet free. NO EXCEPTION

If a pet is found in the motel you will be charged 200$ cleaning fee no matter how long the pet was in the unit.

Please read cancellation policy prior to making any reservation

IMPROVEMENTS/RENOVATIONS:

Since 2008 we make a lot of investments to increase value, comfort and updated all units: mattress, linen, furniture, tv's, flooring, decoration ...all units have been updated. Our prices....still very economic and provide great quality/price ratio. All bathrooms have been renovated in regular rooms and new windows to offer lakeview! New heatpumps to control A/C and heat, queen bedrooms offer a small working desk. All rooms offer coffee machines!

GAZEBO: Customers always have access to microwave, toaster, fridge filled with beverages and snacks for you to buy onsite. Tables and chairs to eat, play have a drink and enjoy lakeview!

Taxes and service:

All applicable taxes are as followed:

3.5% Provincial lodging tax per night
5% GST and 9.975% PST
Service is not included and at your discretion

Additional guests:

17$ (+ tx) for additional guests 13yrs old and + (in studios ONLY) paid upon arrival in cash only (if you choose double occupancy online) 12$ for 0-12 yrs old children
Occupancy* is strictly enforced for security and insurance purposes. MAXIMUM occupancy is 2 guests in regular rooms and 4 for deluxe studio with balcony and 5 (4 adults) for studio with kitchenette
Paying and extra for extra guest do NOT give you the right to exceed the number of guests allowed in the unit.

* MAX OCCUPANCY:

By definition the total of guests includes guests of all ages (babies, children and adults). For insurance and security purposes

max of 2 adults is allowed in regular rooms (no extra cot, baby bed or mattress on the floor and no 3 or more guests in same bed) and 4 or 5 depending of the studio selected (4 for the deluxe studio no baby cot accepted)which are well suited for families. If any customer do not respect the max occupancy you will be asked to leave with no refund. Thank you for your understanding
All additional guests are asked to register at the reception and pay extra fee. For insurance purposes if the maximum occupancy is NOT respected you will be asked to leave with NO REFUND. If more than one night we do not have the obligation to welcome you the next day. We have the right to rebook the unit or not and it does not have an impact of the possiblity of a refund. There are NO refund no matter the reason.

VISITORS

All visitors need to be registered for insurance and security purposes and need to respect our policies
They are welcome in our outside amenities ONLY (gazebos)
Any customer who do not respect the max occupancy (during the day or the night) will be asked to book an extra room or studio if not available they will be asked to leave with NO REFUND.Thank you for your understanding and your business!
Visitors MUST NOT bring any pet with them and respect our non smoking policy. 200$ Fine will be charged to the registered guest if not respected.

CANCELLATION POLICY:

Since we are a small business any cancellation has a big impact on our business our policy is very strict. All our rates are economic and NON REFUNDABLE and non transferable no matter the reason and no changes allowed.(non refundable rates)

Are you aware that a booking is secured only when 100% paid? Many customers experienced arriving at a motel and finding out their room was either overbooked or rented to a another customer? or any motel can make a deadline time for checking in...or you lose your room...At motel des deux lacs...all prepaid rooms are secured and 100% guaranteed

Thank you for understanding and your collaboration. We want to continue offering lowest prices as possible.

You are responsible for your reservation and you can easily verify our exact location through googlemap or mapquest.ca by entering Motel des deux lacs in the destination field

YOU CAN COUNT ON US....please let us count on YOU!!!

ONLINE RESERVATION:

Please note that all prices shown are for double occupancy (2) taxes are NOT included in the prices. To the total will be added: 3.5% quebec lodging tax per night +5% GST+9.975% PST . Extra from 12 to 17$ per additional guest in studios ONLY are to be paid upon arrival (for click clack futon in studios)cash only if you chose double occupancy) max. occ 5 in studio with kitchenette and 4 in deluxe studio Thank you

We accept Visa Master Card, Cash for walk in customers (200$ deposit required). SORRY WE DO NOT accept American Express. INTERAC is now accepted for walk-in customers (with no reservation) deposit required. You can now pay ONLINE. Please plan a 200$ autorization on credit card

For all reservations please provide your credit card number, the full amount will be applied when making the reservation to secure your room and accelerate check-in process. NEW: you can now pay ONLINE when booking online with all types of card! All online bookings are secured and garanteed!

200$ deposit is required upon check-in :

200$ cash/debit card
Pre-approval of 200.00$ credit card (we do not accept amex onsite)

After check out if no smoke odor in room, studio or bathroom, no damage, nothing stolen and respect of all our policies (no pets etc.) the pre-approval amount will be released or deposit refunded (same day as you check out)

Thank you for your cooperation and thank you for helping us continue offering economic prices.

Motel management will refuse any aggressive customers and you will be asked to leave with NO refund. All our customers also respect the non smoking, the max. occupancy regulation and the no pet policy.

CHECK IN TIME : from 4:00 pm until 11pm (sundays to thursdays) and from 4pm until midnight on fridays and saturdays

If you do not show up within the reception hours NO REFUND OF THE TOTAL OF THE RESERVATION.

Check out time : 11H AM

Thank you for not arriving too early...let us clean and have your all rooms/studio ready on time! Let us know at what time you plan to arrive. Early check in from 2pm is now available for 25$ extra (needs to be confirmed)